Terms of Service
Terms of Service
OVERVIEW
This website is operated by SonicNord. Throughout the website, the terms “we”, “us”, and “our” refer to SonicNord. SonicNord offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and or purchasing a product from us, including the SonicNord AudioBand or any related accessories, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, policies, or notices referenced herein or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, and contributors of content, and apply across all SonicNord-operated channels including our website, customer support interactions, email communications, and social media accounts.
If you do not agree to these Terms, you must not access the website or purchase our products.
Our store is hosted on Shopify Inc., which provides the ecommerce platform allowing us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your country or region of residence.
You may not use our products for any illegal or unauthorized purpose. Use of our products must comply with all applicable local laws and regulations, including safety regulations relevant to skiing, snowboarding, cycling, or other sports activities.
All website content including product images, branding, logos, copy, videos, and design elements are the intellectual property of SonicNord or its licensors and may not be copied, reproduced, or distributed without written permission.
Any breach of these Terms may result in termination of service or refusal of future orders.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Content you submit, excluding payment information, may be transferred unencrypted across networks. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, sell, resell, or exploit any part of the Service or website without express written permission.
SECTION 3 – PRODUCT INFORMATION & ACCURACY
We strive to ensure all product descriptions, images, specifications, and pricing are accurate. However, we do not guarantee that all information is error-free, complete, or current.
Product colors, fit, and appearance may vary depending on device display and lighting conditions.
Information on this website is provided for general information purposes only and should not replace professional advice related to safety or equipment use.
SECTION 4 – MODIFICATIONS TO PRODUCTS & PRICING
Product prices and availability are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time without liability.
SECTION 5 – PRODUCTS & USAGE DISCLAIMER
SonicNord products are consumer electronics designed for personal audio use during sports and everyday activities.
Our products are not safety devices and are not intended to replace helmets, hearing protection, or situational awareness. Users are responsible for using the product responsibly and at safe volume levels.
We do not guarantee that use of our products will prevent injury or accidents. Use of our products is at your own risk.
Returns and exchanges are governed by our Return Policy.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to cancel or limit orders at our discretion, including suspected resale or abuse.
You agree to provide accurate billing, shipping, and contact information and to keep this information updated.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools or services. These are provided “as is” without warranties, and we are not responsible for their functionality or content.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.
SECTION 9 – USER FEEDBACK & SUBMISSIONS
By submitting feedback, reviews, or content to SonicNord, you grant us the right to use, publish, and display such content for marketing or operational purposes without compensation.
You agree not to submit unlawful, offensive, misleading, or infringing content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate at any time without prior notice.
SECTION 12 – PROHIBITED USES
You may not use our website or products for unlawful activities, intellectual property infringement, harassment, or malicious behavior.
Violation may result in termination of access or legal action.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
Our products and services are provided “as is” and “as available” without warranties of any kind, express or implied.
To the maximum extent permitted by law, SonicNord shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless SonicNord from any claims arising from your breach of these Terms or misuse of our products.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us. We may terminate access if you violate these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and SonicNord regarding use of our website and products.
SECTION 18 – PAYMENT
Payments are processed securely through third-party payment providers. We do not store full payment details.
SECTION 19 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the Netherlands.
SECTION 20 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of changes.
SECTION 21 – CONTACT INFORMATION
SonicNord
Address: Koningsplein 1, Amsterdam, Netherlands
Email: support@sonicnord.com
ACCESSIBILITY STATEMENT
SonicNord is committed to providing an accessible website experience. If you encounter accessibility issues, contact us at support@sonicnord.com.