FAQ
Find answers to our most frequently asked questions.
Find answers about our products
Products Information
Does it fit under helmets?
Yes! The ultra-thin speaker design fits comfortably under any helmet — ski helmets, motorcycle helmets, bike helmets, horseback riding helmets, and more. No pressure points, no discomfort, just seamless fit.
How long does the battery last?
Enjoy up to 14+ hours of playtime on a full charge — enough for multiple training sessions or a full day of activity. The AudioBand recharges in just 1-2 hours, so you're always ready for your next workout.
Are they waterproof/sweat-proof?
They're water-resistant, meaning they can easily handle sweat and light moisture. However, they're not designed for submersion in water or swimming. Perfect for intense workouts — not for a dip in the pool.
Can I take calls while wearing it?
Absolutely. The Sonic Nord AudioBand has a built-in microphone, so you can take calls or use voice assistants without removing your gloves or helmet — hands-free, wire-free, worry-free.
Will it stay in place during movement?
Yes! The stretch-fit design stays secure during any activity — skiing, running, cycling, training, or other high-intensity sports. No slipping, no readjusting, no falling out. Unlike earbuds, it moves with you.
Can I wash it?
Yes! Simply remove the detachable speakers and handwash the fabric in cold water. It's the easiest way to keep your AudioBand clean and fresh after intense workouts.
Does it work with my phone/Siri/voice assistant?
Yes! The built-in microphone supports Siri, Google Assistant, and other voice assistants — activate them hands-free during any activity. Compatible with all Bluetooth-enabled devices.
What's the sound quality like?
The Sonic Nord AudioBand delivers studio-grade audio with rich, distortion-free sound optimized for movement. The open-ear design keeps you immersed in your music while staying aware of your surroundings — perfect for safety and performance.
Find answers to our most frequently asked questions.
Shipping & returns
What if it doesn't fit me? / Return policy?
Your satisfaction is our priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 100-day money-back guarantee — to give you the peace of mind you deserve when making a purchase from us.
How long does shipping take?
Orders are processed within 1-2 business days. Once shipped, delivery typically takes 5-8 business days, depending on your location and chosen shipping method.
How much is shipping? Where do you ship to?
We offer FREE shipping to 20+ countries around the world. If you can enter your address at checkout, we'll ship to you! We'll be sure to send the correct plug type for your country, too.
Can you tell me more about your shipping process?
We process orders quickly and ship via reliable carriers in your country to ensure your AudioBand arrives safely. You'll receive a tracking number via email once your order ships.
How can I track my order?
We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.
Will I pay customs?
Most customers don't pay any customs fees. In the rare cases where customs charges apply, they're determined by your local government and outside our control. We do everything we can to minimize these costs for you.
"As someone who trains daily, I needed something that could keep up with me. The Sonic Nord AudioBand fits comfortably under my helmet, never falls out, and the open-ear design means I stay aware of my surroundings. Battery life is amazing, and I can finally focus on my performance without worrying about my audio gear. Highly recommend for anyone serious about their workouts."
Jordan M., London, UK
